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Purchase Process |
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Diamonds and Engagement Rings Inc. will make every effort to
make your purchase easy and pleasurable. Our expertise and
professionalism has lead to thousands of happy customers like you.
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| 1. Browse our online site. If you have questions you
can call us directly to have them answered immediately. Operators
are standing by M-F 10am-5pm central time. Or, send us an email and we
will respond usually within 24hrs. |
| 2. Once you find a piece you like you can send your payment
information online or call and speak to one our diamond experts.
We will take you information over the phone and either fax or email your
confirmation. This is the purchase agreement and everything will
be noted in writing for you. You can keep this as your receipt.
This procedure ensures accuracy of your order and limits any confusion. |
| 3. Next, fill in your information and fax it to us. Our
fax is available 24/7 for your convenience. |
| 4. As soon as we receive your information we will
process your order and start on your piece. You can expect all
standard, non-custom, orders to in your hands within 7-10 days. |
| 5. When your piece is ready you will be notified it is
going out insured mail so you don't have to worry about lost shipments. |
| 6.
Return Policy |
| 7. Privacy and Security
Policy |
| Diamonds and Engagement Rings.com
will make every effort to make this a pleasurable purchase. We are a
second generation jeweler and have years of experience. Our
hands on personal approach has attributed to our success and extremely
low return rate. Our main goal is customer satisfaction, if there
is something we can do to make you happy let us know. If you have
any questions or concerns please contact us by phone or e-mail. We will
get back to you any way you wish. |
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toll free customer
service 877-683-8181
international 213-624-3245
e-mail: mail@todiamonds.com |
